Process type: Banking Process – Inbound outbound Job in Vadodara
No. of openings: 200
Job Requirements and qualifications :
Location : Vadodara-Gujarat
-Education: 12 pass Minimum or Diploma Pass or any Graduate.
-Shift timings: 6 days any shifts, 8 AM to 8 PM window
-Requirements: Outbound Voice Process
-Basic computer knowledge
-Outbound Process Customer Related to Retail Banking
-Mode of work : Work from Office
-Looking for someone who can join immediately
Roles and Responsibilities:
- Associate will be required/responsible to handle Inbound Calls of customers.
- Candidate must have good communication and written skills in English
- Associate should be ready to work in 24/7 and 365 modules.
- Create, maintain and update database of customers with complete information.
- Explaining the product features in detail.
- Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing information to the customer.
- Strictly adhere to the process requirements.
Salary – 13k – 18k CTC
Inbound 13K (Hindi-Gujarati)
Marathi 14K, Punjabi 18K
Outbond 17K (English Mandatory )
Language requirements: English & Hindi + regional language
Versant- 3 and 4
Interview procedure: HR & Ops round. Offer letter will be issued the same day
If candidate relocates:
1. Candidates can choose to stay in a PG for INR 1500 including electricity
2. 5-6 candidates can decide to rent a 1 BHK for 5000
Food will be separate. They can manage one meal at TP during work hours for INR 40-45 for a thali. Otherwise tiffin service options are there or the candidates can cook themselves.